8 Simple Rules for Business Web Sites

August 25, 2005

Less how. More why.
Not you. The user.
Now. Not later.
Forget sticky. Think action.
Clean. Not empty.
Organize first. Design second.
Expect accidents.
Never assume. Always ask.

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TheBrad added:

Preach, brother!

Posted on August 25, 2005 9:10 PM

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Andrew added:

Argh! A major peeve of mine is the (ab)use of the term “user”. Ban it!

If your site is for customers, call them customers. If an area of the site is for administrators, refer to them as such. If there’s a weblog element, they are readers.

If you’re calling them users then you haven’t paid enough attention to rule #1. ;-)

…but that’s just me…

Posted on August 26, 2005 8:28 PM

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Jamie O'Leary added:

In a broad sense such as the point in this list, the term user is more than adequate. It is just you…

Posted on September 6, 2005 9:24 AM

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danica added:

This reads as an e e cummings poem :)

Posted on October 25, 2005 4:47 PM